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Manager, Network and Data Center Services Req: 62820132144563243118129
Company: TLC Post Date: 6/28/2013
Posting Expires @ 11:59 p.m. 10/1/2013
Location: Nashville Position Type: Full Time
Position Description:

The primary purpose for this position is to direct and manage the design, development, implementation, and assessment of the network infrastructure and telecommunications systems, and direct and manage the daily terminal-based games’ drawing activities, including data processing and Internal Control System (ICS) activities.

Required Education:

Bachelor’s degree in Computer Science or related field required.   

Required Experience:

Five to seven years of network systems, data center operations or computer-related experience, of which at least two years were spent in a leadership or manager role; Applicable network/telecommunication technical certifications (CCNP, MSCNE, etc) preferred.   Experience with Microsoft-based server platforms required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. 

Salary Range:

The following duties are normal for this job and should not be construed as exclusive or all-inclusive.  Other duties may be required and assigned.


  • Supervises, directs, and evaluates assigned staff, handling employee concerns and problems, assigning work, counseling, and recommending disciplinary and other personnel actions
  • Plans, implements, and maintains the network and telecommunication infrastructure
  • Oversees the daily processing and balancing of TEL and multi-jurisdictional draw-style game operations
  • Develops, updates and evaluates all operational procedures related to ICS and draw-style game activities
  • In coordination with Data Security, ensures the security and integrity of the TEL network and PC’s by  maintaining security rules, firewalls, filters and access lists
  • Prepares tests, maintains and updates operating systems, application and other security patches and updates
  • Researches and recommends procurement requirements and manages the implementation of LAN hardware, software systems and components
  • Manages the Network hardware and software budget in coordination with the Vice President, Information Systems
  • Provides consultation to all TEL employees in regard to computer systems and hardware
  • Ensures the Internal Control System (ICS) is processed efficiently and game close monitoring and processing is conducted in a timely and accurate manner
  • Supervises duties required for the selection of winning numbers via the Digital Draw System in accordance with approved procedures and checklist requirements
  • Ensures the timely resumption of critical business functions in the event of a disaster and assist in the developing, maintaining and testing the department’s Business Resumption Plan
  • Responds to questions, complaints and requests for information by telephone, in person or by mail from citizens, employees, and department heads etc.

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