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Office Assistant - Knoxville Req: 7320133424763243118129
Company: TLC Post Date: 7/3/2013
Posting Expires @ 11:59 p.m. 8/6/2013
Location: Knoxville Position Type: Full Time
Position Description:

The primary purpose for this position is to provide clerical and administrative support and furnish customer service assistance to the public. Duties include, but are not limited to: selling lottery tickets, preparing documents, operating office machines and performing other tasks as assigned by the District Manager and Office Supervisor.

Required Education:

High School Diploma (or GED) required.

Required Experience:

Six months to one year or more of clerical or office experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.


Must be proficient in Microsoft Word and Excel. Must exhibit good customer service skills.

Salary Range:

The following duties are normal for this job and should not be construed as exclusive or all-inclusive.  Other duties may be required and assigned.


  • Sells lottery tickets, handles cash, and redeems winning lottery tickets for the general public
  • Performs daily cash reconciliation and fills out appropriate documentation
  • Maintains manual and/or computerized filing system, including, but not limited to entering data, cross indexing and filing documents
  • Operates computer terminal to verify input and retrieve data
  • Prepares copies of records, forms and other documents
  • Researches information and compiles statistical data
  • Performs receptionist duties such as greeting and routing calls and ensuring all visitors sign in
  • Receives, unloads and stores tickets, Point-of-Sale items and other related items
  • Processes claims for winning players
  • Types correspondence, memos, reports, and other documents
  • Assists District Manager and Office Supervisor with special projects
  • Answers telephone utilizing accepted format; provides information, advice, and guidance; takes and relays messages and/or directs calls to appropriate personnel
  • Prepares, maintains and updates files and logs following prescribed methods
  • Performs general administrative/office functions, as needed, including, but not limited to: answering the phone, taking and distributing messages, stamping, sorting and distributing mail and making copies

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