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Main Phone (General Inquiries) : 1-615-324-6500

Player Services Hotline is available Monday - Friday, 8:30 a.m. - 5:30 p.m. CT
  In the (615) area dial 254-4946
  In the (901) area dial 466-4946
  In the (865) area dial 512-4946
  In the (423) area dial 939-7529
  All other areas in Tennessee dial 877-786-7529
  Outside Tennessee dial 615-254-4946

Retailer Services: 1-800-826-4311

HEADQUARTERS

Mailing Address
P. O. Box 291869
Nashville, TN 37229-1869

Physical Address
One Century Place
26 Century Blvd.
Suite 200
Nashville, 37214

(615) 324-6500

Office hours for claiming prizes are 8:30 a.m. - 5:00 p.m. Central Time
Monday through Friday

DISTRICT OFFICES

East: 9298 Kingston Pike, Knoxville, 37922
Located in the Cedar Springs Shopping Center near Interstate 40
(865) 251-1900
MAP
Office hours for claiming prizes are 8:30 a.m. - 5:00 p.m. Eastern Time
Monday through Friday.

Southeast: 2020 Gunbarrel Rd., Suite 106, Chattanooga, 37421
Located in Hamilton Village.
(423) 308-3610
MAP
Office hours for claiming prizes are 8:30 a.m. - 5:00 p.m. Eastern Time
Monday through Friday.

Middle: One Century Place, 26 Century Blvd., Suite 200, Nashville, 37214 Located off Briley Parkway and Elm Hill Pike, and just off McGavock Pike.
From McGavock Pike, turn right at the light onto Century Blvd. Turn right into
One Century Place. Turn left into the Visitor/Conference Center parking lot.
(615) 324-6500

Office hours for claiming prizes are 8:30 a.m. - 5:00 p.m. Central Time
Monday through Friday.

West: Chiles Plaza, 7424 U.S. Highway 64, Suite 104, Memphis, 38133
Located in northeast Memphis in the Chiles Plaza near the intersection of
U.S. Highway 64 (Stage Rd.) and Appling Rd/Brother Blvd.

(901) 322-8520

Office hours for claiming prizes are 8:30 a.m. - 5:00 p.m. Central Time
Monday through Friday
.
 


You may also contact us by using the form below. However, most questions can be answered by visiting our Frequently Asked Questions page. If you don’t find your answer there, please feel free to contact us via email below, or by calling Player Services at 1 -877-7TN-PLAY (786-7529) or 254-4946 in the Nashville calling area.

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