Retailers

Frequently Asked Questions

  • How do I apply to be an authorized retailer?

    Any retailer interested in selling lottery tickets should fill out the retailer application form, or call the Lottery’s Retailer Services at (800) 826-4311. You will be contacted with information about becoming a retailer.

  • How much does it cost?

    The only upfront cost is a $95 application fee. Lottery equipment, supplies and training are provided at no cost, pending approval of the application. However, there is a minimum $15 weekly service fee to cover operational expenses.

  • What's in it for me?

    Economic benefits to retailers include a 6.5% commission on lottery sales in your store. A $50,000 incentive will be awarded to the Tennessee Retailer that sells a jackpot winning Powerball or Mega Millions Drawing-Style Game Play. The TEL will pay a selling bonus of $5,000 to a Retailer who sells a winning Drawing-Style Game Play (other than for a Play described above) when the prize won is equal to or greater than one million dollars ($1,000,000). For more information on benefits, check out our section on the Benefits to Selling.

  • I don't own a gas station or convenience store. Can I still sell tickets?

    Absolutely. The Lottery’s retail network includes traditional outlets such as convenience stores, gas stations and grocery stores as well as locations such as barbershops, beauty salons, electronics stores, restaurants and sporting goods stores.

  • Are there any other criteria?

    Under state law, the only businesses ineligible to sell lottery tickets are pawnshops, cash­advance outlets and any establishments formed for the sole purpose of selling lottery tickets. Otherwise, if you can pass a credit check and a criminal background check, and if you are in good standing with the Tennessee Department of Revenue, then we want you to sell.

  • I've applied. What happens next?

    Your application will be received and processed by our retailer approval team as soon as possible. Once you’re approved, a representative from the Lottery’s technology partner IGT will call to schedule equipment installation and training.

  • What equipment do I need?

    The Lottery will provide the necessary equipment and installation, free of charge. Typical equipment includes a state-of-the-art touch-screen computer terminal and satellite dish necessary to connect to the Lottery’s telecommunications system.

  • Do I need to make any special arrangements?

    To prepare for installation, all you need to do is make sure that you have available space behind the counter for the terminal, which is slightly larger than a breadbox, and make sure that IGT’ s installers have access to your roof to install the dish.
    Please be aware that the terminal requires a separate “quadplex” electrical outlet in order to prevent interference from other electrical equipment. It is your responsibility to ensure that a dedicated outlet is available at your location.

    Be sure to download these diagrams and dimensions that may be helpful as you prepare to receive the necessary equipment.