Skip to main content
Tn Lottery

Where to Claim

EAST:
9298 Kingston Pike
Knoxville, TN 37922

Located in the Cedar Springs Shopping Center
near Interstate 40.

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. ET
Monday - Friday.

SOUTHEAST:
2020 Gunbarrel Rd., Suite 106
Chattanooga, TN 37421

Located in Hamilton Village.

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. ET
Monday - Friday.

MIDDLE:
26 Century Blvd.
Nashville, TN 37214

Located off Briley Parkway and Elm Hill Pike, and just off McGavock Pike. From McGavock Pike, turn right at the light onto Century Blvd. Turn right into One Century Place. Turn left into the Visitor/Conference Center parking lot.

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. CT
Monday - Friday.

WEST:
Chiles Plaza
7424 U.S. Highway 64, Suite 104
Memphis, TN 38133

Located in northeast Memphis in the Chiles Plaza near the intersection of U.S. Highway 64 (Stage Rd.) and Appling Rd/Brother Blvd.

Office hours for claiming prizes are 8:30 a.m.-5:00 p.m. CT
Monday - Friday.

Any Tennessee Lottery prize less than $600 can be claimed by mail or at a Lottery retailer. If you claim by mail, send to the following address:

Tennessee Education Lottery
P. O. Box 290636
Nashville, TN 37229-0636

For claims made by mail for prizes less than $600, a claim form is not required. Sign the back of the ticket. If you are mailing your claim without a claim form, include your name and address either on the ticket or on a separate piece of paper.

Claims made by mail for prizes of $600 and more:

For claims made by mail for prizes of $600 and more, you must submit a completed claim form. A copy of a valid ID and proof of Social Security number such as a photocopy of the winner’s Social Security card, pay stub, etc., must be included. The Tennessee Education Lottery Corporation is not responsible for tickets that are lost, damaged or delayed by the U.S. Postal Service or any other carrier. You can obtain a claim form at any Lottery retailer, by calling the Player Services Hotline, or by downloading the form.

Player Services Hotline is available Monday - Friday, 8:30 a.m. - 5:30 p.m. CT.

In the (615) and (629) area, dial 615-254-4946
In the (901) area, dial 466-4946
In the (865) area, dial 512-4946
In the (423) area, dial 939-7529
All other areas in Tennessee, dial 1-877-786-7529
Outside Tennessee, dial 615-254-4946