The Tennessee Education Lottery Corporation (TEL) is sometimes contacted by players who have received telephone calls, letters, or emails that are questionable. Here are a few guidelines to help determine if these communications are legitimate or if they are scams:
The TEL does not contact winners unless they have won a prize by entering a TEL-sponsored promotional game or second chance drawing (such as Play It Again! or VIP Rewards Drawings).
No money or “special fee” is ever required in order to claim a prize won from the TEL.
Anyone who requests money from you before you can receive a prize is probably not legitimate. This includes any mention of up-front taxes, fees, or insurance.
If you think you’re a victim of fraud or attempted fraud by persons representing themselves as representatives of the Tennessee Lottery, please report it to your local law enforcement or Lottery Security at (615) 324-6688.