How to Claim How to claim GENERAL CLAIM INFORMATION WHERE TO CLAIM CLAIM DETAILS BY GAME CLAIM CHECKLIST CHARITABLE ALLOCATION Claiming a Tennessee Lottery prize is simple. A winning ticket must be presented in order to receive your prize.Sign the back of your ticket.Any prize with a value of less than $600, including free tickets, can be claimed at any participating retailer or Lottery district office or by mail.Any prize ranging from $600 to $199,999 must be claimed at any of the Tennessee Lottery's offices, including the Lottery's headquarters, or by mail.Any prize with a value of $200,000 or above must be claimed at the Lottery’s headquarters in Nashville.Tickets for Powerball, Mega Millions, KENO To Go, Lotto America, CASH 4 LIFE, Tennessee Cash, Cash 3 and Cash 4 must be redeemed within 180 days after the drawing date on which the prize was won.Instant tickets must be redeemed within 90 days of the official end of game date. All Tennessee Lottery tickets must be redeemed in Tennessee.For claims of $600 and more, you will be required to produce a valid ID to verify your name, current address and Social Security number.*Acceptable types of identification include:State-Issued Driver's LicenseVoter's Registration Identification CardState-Issued Identification CardMilitary Identification CardPassportAlien Registration Receipt Card* Social Security number must be on a computer-generated document, such as Social Security card, insurance card, pay stub or tax forms.Most questions can be answered by visiting our Frequently Asked Questions page. If you don’t find your answer there, please feel free to contact us.