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The Tennessee Education Lottery Corporation (TEL) is sometimes contacted by players who have received telephone calls, letters or emails that are questionable. Here are a few guidelines to help determine if these communications are legitimate or if they are scams:

  • The TEL does not contact winners unless they have won a prize by entering a TEL-sponsored promotional game or second chance drawing (such as Play It Again! or VIP Rewards Drawings).

  • No money or “special fee” is ever required in order to claim a prize won from the TEL.

  • Anyone who requests money from you before you can receive a prize is probably not legitimate. This includes any mention of up-front taxes, fees or insurance.

  • If you think you’re a victim of fraud or attempted fraud by persons representing themselves as representatives of the Tennessee Lottery, please report it to your local law enforcement or Lottery Security at (615) 324-6688.


The Tennessee Education Lottery has identified a scam in the form of an email that is allegedly being sent from Rebecca Hargrove, President and CEO of the Tennessee Lottery, or from Amy O’Neal, a member of a group from Tennessee that recently won a large Powerball jackpot.

The email claims that the recipient is to receive a Donation Grant from the Tennessee 20, in addition to other donations.

This email is a scam and is not being sent from the Tennessee Lottery, Rebecca Hargrove or Amy O’Neal. Do not respond or click any links attached to the email.

Please refer to the tips on this page to keep yourself safe from scam artists.

Keep in mind the adage: “If it sounds too good to be true, it probably is.” Following are resources where you can learn more about frauds and scams.